We hereby notify you of the following:
- 1. What personal information is collected from you through the site, how it is used and with whom it can be shared.
- 2. What you could choose in connection with the use of your data.
- 3. Security procedures to protect against misuse of your data.
- 4. How you can correct inaccuracies in the information.
Collection of information, usage, storage, obliteration, and share
We are the only owners of the information collected on this site. We only have access to information that you voluntarily provided to us via email or through direct contact with you.
We do not sell or rent this information to anyone. We do not share this information with any third party outside of our company, except as necessary to fulfill your order, i.e. to ship your purchased goods, and when we are legally obliged to provide this information to Authorities in the appropriate order. We provide this information to third parties and in cases where we need to protect our legitimate interests and to seek from you amounts owed to us and/or actions/inactions.
We store your information for a period of 26 months from the time of your last stay on our site or from the date of issue of your warranty card in case you purchased our product. Upon expiration of this period, your data stored on the web is automatically erased, and the one that we store on paper are mechanically destroyed.
If we have your consent, we may send you notices of promotions, new products and services
What data we collect about you
When you visit and use our site, when you register as our user and create your account in it, and when you purchase through it our product you can provide the following personal data:
A/When you purchase our products and/or services:
Information about your order.
Details of your bank account if you choose to pay by bank transfer or other data regarding the execution of your payment.
Your choice of a payment method.
Your choice of a delivery option.
Tax data in case you want us to issue an invoice.
B/When giving your consent to receiving advertisements (e.g. banners, hyperlinks, etc.), as well as any other types of commercial communications placed or communicated through the website or through our social media channels:
All personal data that is provided directly by you.
Information which cannot be personally identified in relation to the popularity of such commercial messages.
C/Any other information that may be defined as personal, which you have provided to us personally in any occasion or manner.
Important! We do not collect or receive in any way access to special categories (“sensitive”) personal data or data related to your gender, social status, personal illness, religion, convictions, etc. We inform you that you are also obliged to refrain from publishing such data related to you or to third parties. In case you send such data to our website, it will be removed as soon as we know it. We shall not be liable to you or third parties for the processing of sensitive data due to your actions or omissions in breach of thid obligation of yours.
Grounds for and purposes of the personal data processing carried out by us
The personal data necessary to provide our services in the framework of our contractual relationship are collected and processed by our company pursuant to article 6 § 1 (b) of the GDPR for the following purposes:
- Accurate and timely fulfillment of our contractual obligations to our users and customers.
- Quality of delivery of our services.
- For tax purposes and for pricing purposes, as well as proof of delivery of ordered products/services.
- To contact our clients in the framework of fulfilling our contractual obligations.
- To contact, negotiate and reach decisions on complaints.
- Improve our business in order to satisfy the needs of our customers and clients.
- Formation of experience and making good management decisions related to our business.
- Out-of-court or judicial use to protect our legal rights and interests.
We collect and process your personal data only for the purposes mentioned above and only to the extent necessary for effective service. The data collected is relevant, suitable and not more than what is required in view of the above objectives, and we strive to keep them accurate and up to date.
Your access to and control of the information
You may want to opt out of future communications from us at any time. You may also request the rectification of personal data already provided to us, as well as deletion of such information. To do this, you should inform us using the form on our site.
We take measures to protect your information, both online and offline.
We provide access to your personal information only to employees/companies, including but not limited to banks, courier, forwarding, transport companies, etc., who need the information to perform a specific task for your service. The computers/servers in which we store your personal information are stored in a secure environment.
To become a customer, you must fill in the order form where you specify: name, delivery address and payment method. This information is used to form an invoice if you wish to receive one. If we have a problem processing the order, we will use this information to contact you. You are responsible for the accuracy and correctness of the information provided.
We use external courier and forwarding and transport companies for delivery of orders. These companies do not retain, share, store or use personal information for any secondary purposes except for the fulfillment of your order. Your data may also be provided to a collector company in case of default of your payment obligations to us.
In addition, your data may be provided to a court, prosecution, bailiff, etc. in the cases provisioned law.
This site contains links/references to other sites. Please note that we are not responsible for the content or privacy of these sites. We recommend that our users read the privacy statements of any other site that collects personal information
If you believe that we do not comply with this privacy statement, you should contact us immediately via our Contact Form .
You, as our users, are entitled to a complaint to a data protection supervisory authority. You have the right to submit complaints or alerts to the Commission for Personal Data Protection (CPDP) in case you believe that VIBRO FIT BULGARIA LTD violates the data protection legislation. Before doing so we ask you to contact us and to indicate the violation you believe we are conducting. Instructions for the submission of complaints are published on the website of the CPDP: https://www.cpdp.bg.